General FAQs:

Simply log in to our website and provide us with the required details, our team will assist you.

You can find the enrolled course on the student’s dashboard, after logging in to the website.

Why not, at FirstinClass, we have made sure that language should not be a barrier to learning. Hence our courses are available in multiple languages.

1) During live sessions, simply raise the doubt in the chat option or you can ask it at the end of the session during revision time, our teacher will clear it at that point only.
2) You can clear the doubts through videos as videos will be provided to you on each and every topic based on your chapter.
3) You can mail the questions to our mail id and our experts will try to answer ASAP.

Whether a student uses coaching classes or other ways to supplement school teaching, a large part of learning is self-study. It helps you make the most of your limited time. You can learn or practice anytime, anywhere at your own pace. FirstinClass guides a personal tutor. FirstinClass learns about you, adapts to your needs, and grows with you to help you achieve your study goals.
You can register in FirstinClass free of cost. But to take full advantage of our platform, you will have to subscribe to a paid package where you can learn with online and live classes, concepts and videos for each and every chapter of your subject based on your syllabus.
There are two key focus points of live classes:- Academic – Making it simple and easy for everyone to understand. Mentoring – Guiding students to score high in competitive, school, and board exams.
FirstinClass has a lot of video lectures and concept notes. These are neatly organised into chapters and topics. Also depending on your progress, FirstinClass shows you exactly what you need right now. So with FirstinClass, everything you need is available at the tap of a button.
Students from kindergarten to class 12th  can attend and learn from   FirstinClass.
FirstinClass live classes is a comprehensive online tuition program that combines visually engaging classes explaining concepts from expert teachers with instant doubt resolution, individual attention, and guidance from teachers. FirstinClass live classes are mapped to the school syllabus. Additionally, your child can also access engaging video lessons. Overall, FirstinClass live classes will help your child learn, understand, and master concepts easily.
Yes, homework will be provided after every class. Your child can submit their FirstinClass live classes homework on our platform to get the teacher's feedback. Additionally, your child can also access engaging video lessons and practice assignments (topic-wise as well as chapter-wise) to revise and practice anytime anywhere.
FirstinClass bring you the top teachers in the country, individual attention from teachers, and unlimited access to our videos based on the curriculum. All this combined with the convenience of learning from the comfort and safety of your home makes FirstinClass the best online home tuition program for your child. All these features are not available in regular tuition classes.

We provide the following benefits with our learning app solutions:


Visual Learning Journeys – FirstInClass makes boring textbook concepts interesting by infusing life in them through graphics and animations. Our 2D and 3D animation team are skilled at making concepts talk, thus making comprehension and retention very, very simple!

Complete Syllabus Coverage – Be it Science, Social Studies, Commerce, English, or Hindi, FirstInClass contains chapter/topic-wise learning solutions for all core subjects. Our subject experts work relentlessly to make even the most difficult topic simple to  understand and grasp.


Curriculum Mapping – FirstInClass learning solutions are completely mapped to the CBSE curriculum. Study with us, and you won’t have to look out for extra help!


Practice Assessment – FirstInClass provides a host of services to help you practice and deeply understand a concept. Along with this, our practice questions and services have been designed to encourage application and ensure retention.

Learning App subscription is available for 12 months. There is no monthly subscription option available.
Yes, doubt solving is available during live classes and our SME will coordinate once the session is over.

K-12 FAQs:

FirstInClass covers the following boards:

  • NCERT
  • CBSE
You can try the app for free for 2 days. after which you need to purchase the K-12 plan to continue learning

We cover the following features:

1. Visual Learning Journeys – FirstInClass makes boring textbook concepts interesting by infusing life in them through graphics and animations. Our 2D and 3D animation team are skilled at making concepts talk, thus making comprehension and retention very, very simple!

2. Complete Syllabus Coverage – Be it Science, Social Studies, Commerce, English, or Sanskrit, FirstInClass contains chapter/topic-wise learning solutions for all core subjects. Our subject experts work relentlessly to make even the most difficult topic simple to understand and grasp.

3. Curriculum Mapping – FirstInClass learning solutions are completely mapped to the CBSE curriculum. Study with us, and you won’t have to look out for extra help!

4. Practice Questions – FirstInClass provides a host of services to help you practice and deeply understand a concept. Along with this, our practice questions and services have been designed to encourage application and ensure retention.

5. Detailed Reports – We continue tracking your performance and generate detailed reports and analyses to help personalise your learning journey. This performance analysis throws light on strength and gap areas, thus enabling you to plan your studies in an informed manner.

6. Gamified Learning Experience – FirstInClass builds learning solutions for the 21st- century learner. We like to keep our learners engaged and hence a gamified pedagogy is used to make learning interactive and stimulating.

Live Classes FAQS:

To cancel your subscription, you can call on the helpline number or drop a mail at customersupport@FirstInClass.com along with your registered mobile number. Note – Cancellation of the package is not possible after 7 days of the delivery.

You cannot retake the session. However, you can watch the recorded session.
Yes, Access to an individual subject is provided by FirstInClass.

Payment And Refund FAQs:

The subscription will start as soon as you make payment on our portal.
To cancel your order, you can call the helpline number or drop a mail at customersupport@FirstInClass.com along with your registered mobile number. Note – Cancellation of the package is not possible after 3 days of the delivery.
You can write to us at customersupport@FirstInClass.com from your registered email ID or call us at our customer support helpline 8929983030.
You can request a refund within 7 days of the activation of your package
Yes, you will receive notification regarding ongoing or new offers offer. However, you can check our website regularly for the latest updates on offers.

Yes, you will be eligible for discounts if using multiple packages.

Yes, you can pay for your FirstInClass subscription in installments through major credit card providers. Note: The approval of installment is subject to approval from the respective payment provider.
Once you opt for our paid package, You do not have to pay anything extra to access live classes.
Feedback from students who have participated in live lessons shows that they enjoy access to up-to-date information. Compared to conventional book learning and other traditional methods live lessons give the student interactive experiences that they would not ordinarily get in the case of traditional classrooms.
Live lessons are typically 45 to 60 minutes long. However, there is no specific time limit for a lesson.